Description

You will provide technical support for end-user hardware and software issues across desktop, laptop, and wireless devices.

This role is on-site.

Responsibilities

• Troubleshoot issues across desktop, laptop, and wireless devices.
• Manage and track help desk requests and generate reports.
• Support users on Windows, SharePoint, MS Office, and Office 365 environments.
• Resolve hardware and software issues on desktop and laptop computers.
• Manage and support wireless devices.

Required Skills

• 5+ years of experience with Windows operating systems.
• 5+ years of experience with SharePoint.
• 5+ years of experience with MS Office suite.
• 5+ years of experience with Office 365 and MS Teams.
• 5+ years of experience using help desk request tracking and reporting tools.
• Skill in troubleshooting hardware and software issues on desktop and laptop computers.
• Skill in managing wireless devices.

Preferred Skills

• Any Graduate education.

Key Skills

Education

Any Graduate