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Technical Support Specialist

Alltech Consulting Services

 

Montréal, Québec, Canada

Posted On: 15 days ago
Experience: 6+ years
Availability: Hybrid
Openings: 1
Category: IT Technical Support Specialist
Tenure: Contract - Corp-to-Corp
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Description

You will provide technical oversight and administrative support for global technology philanthropy and pro bono initiatives.

This role is on-site.

Responsibilities

  • Execute technical reviews of project scopes, delivery timelines, and partnership agreements for pro bono engagements.
  • Manage the administration and customization of the team’s Salesforce instance.
  • Drive the migration of relevant code to open-source via GitHub processes.
  • Provide technical support for Codeathons for Good, including vendor product integrations.
  • Scope technical challenges for nonprofit partners and explain complex technical problems to non-technical audiences.

Required Skills

  • 3 to 5 years of professional experience.
  • Proficiency in Python or an equivalent programming language.
  • Hands-on experience with React or Angular.
  • Experience administering and customizing Salesforce.
  • Experience with Git and Cloud technologies.
  • Bachelor's Degree.
  • Experience collaborating with global, virtual teams.

Education

Bachelor's Degree

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