Description

You will provide hardware, software, and network support to end users in a LAN/WAN environment.

This role is on-site.

Responsibilities

• Implement new desktop applications and manage migrations of existing software.
• Maintain, repair, and deploy IT hardware according to established standards.
• Troubleshoot Level 1 LAN/WAN and communication technology issues, including data jacks, network switches, and hardware replacement.
• Administer DHCP/DNS and perform Level 1 protocol analysis.
• Update problem management, project, and change request systems while communicating progress to customers.

Required Skills

• 5+ years of experience in technical support roles.
• Proficiency with Microsoft Operating Systems in a LAN/WAN environment.
• Hands-on knowledge of DHCP.
• Practical understanding of LAN and WAN networking.
• Experience with system reimaging.
• Ability to troubleshoot network connectivity and hardware components.
• Experience supporting end users with hardware, software, and procedural problems.

Preferred Skills

• Any graduate education.

Key Skills

Education

ANY GRADUATE