Description

Provide on-site technical support and troubleshooting for diverse hardware and software environments in Phoenix, AZ.

Responsibilities

• Diagnose and troubleshoot basic technical issues across user workstations and devices.
• Provide step-by-step technical assistance through written and verbal communication.
• Manage hardware requirements including cabling and mobile device setups.
• Utilize remote desktop applications and help desk software to resolve user queries.

Required Skills

• 5+ years of experience as an on-site Technical Support Engineer.
• Hands-on experience with Windows, Linux, and Mac OS environments.
• Solid understanding of network systems and cabling requirements.
• Experience supporting mobile devices and general tech products.
• Proficiency with remote desktop tools and help desk software.
• Strong problem-solving and communication skills.
• Degree or equivalent experience (Any Graduate).

Preferred Skills

• Additional certifications in Microsoft, Linux, or Cisco technologies.

Key Skills

Education

Any Graduate