Description

You will manage technical support and systems administration for Windows, macOS, and Linux environments.

This role is on-site.

Responsibilities

• Troubleshoot hardware, software, and network issues across Windows, macOS, and Linux systems.
• Manage SaaS platforms including Google Workspace, Zoom, Slack, Atlassian (Jira/Confluence), and Dropbox.
• Automate tasks and improve efficiency using PowerShell scripting.
• Handle onboarding activities including laptop provisioning, user setup, and technical orientation.
• Support network infrastructure including routers, switches, and Cisco Meraki firewalls.

Required Skills

• 10+ years of experience in technical support or systems roles.
• Hands-on experience with Windows, macOS, and Linux systems.
• Proficiency with Azure AD and Windows Server.
• Experience with PowerShell scripting for automation.
• Experience managing SaaS tools and enterprise software.
• Ability to manage endpoint devices and IT infrastructure.
• Any Graduate degree.

Preferred Skills

• AWS Certified Cloud Practitioner or Solutions Architect – Associate certification.

Key Skills

Education

Any Graduate