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Powersolv Inc Logo
Technical Support Specialist

Powersolv Inc

 

Washington, DC 20001, USA

Posted On: 30+ days ago
Experience: Not specified years
Availability: Onsite
Openings: 1
Category: Technical Support Specialist
Tenure: No Preference/Any
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Description

You will provide Tier 3 technical support, functional analysis, and full-cycle customer service within IT systems development.

Responsibilities

  • Execute Tier 3 support including functional and IT analysis, design, development, and integration.
  • Support the design and preparation of technical reports and documentation.
  • Conduct ad-hoc training sessions for end-users.
  • Participate in all phases of IT systems development.
  • Execute various IT-related tasks as required.

Required Skills

  • Minimum four years of intensive and progressive experience in broad-based IT settings.
  • ITIL version 3 Intermediate-level certification.
  • Hands-on knowledge of Node.js, Angular, and Ionic.
  • Experience with application security frameworks and JSON.
  • Proficiency in real-time databases, HTML5, and CSS3.
  • Experience using GIT and Web Application Program Interfacing (API).
  • Knowledge of Chrome OS, Drupal, Workday, and Salesforce.
  • Familiarity with LocusLabs, AWS, Swift, Azure, and Google Cloud.
  • Experience with SharePoint, O365, GIS, EAM/CMMS, CLMS, PLC, and BAS.

Preferred Skills

  • Knowledge of MUFIDS, CUPPS, IoT, airport systems, SAML2.0, OAuth 2.0, and other web authentication and authorization techniques.

Education

Any graduate

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