Description

You will provide Tier 3 technical support, functional analysis, and full-cycle customer service within IT systems development.

This role is on-site.

Responsibilities

• Execute Tier 3 support including functional and IT analysis, design, development, and integration.
• Support the design and preparation of technical reports and documentation.
• Conduct ad-hoc training sessions for end-users.
• Participate in all phases of IT systems development.

Required Skills

• Minimum four years of intensive and progressive experience in broad-based IT settings.
• ITIL version 3 Intermediate-level certification.
• Hands-on knowledge of Node.js, Angular, and Ionic.
• Experience with application security frameworks and JSON.
• Proficiency in real-time databases, HTML5, and CSS3.
• Experience using GIT and Web Application Program Interfacing (API).
• Knowledge of Chrome OS, Drupal, Workday, and Salesforce.

Preferred Skills

• Knowledge of MUFIDS, CUPPS, IoT, airport systems, SAML2.0, OAuth 2.0, and other web authentication and authorization techniques.

Key Skills

Education

Any graduate