Description

You will produce high-quality systems documentation to improve the digital platform experience.

Responsibilities

• Translate developer documentation and source code into accessible technical documents for diverse audiences.
• Create user documentation, how-to guides, integration guides, computer systems operation guides, and product specifications.
• Collaborate with engineers and software developers to ensure technical accuracy and clarity.
• Analyze and document complex business system processes and product strategy requirements.
• Manage multiple documentation projects simultaneously under tight deadlines.

Required Skills

• 6+ years of proven experience in systems documentation, including source code and user guides.
• 6+ years of experience analyzing and documenting business system processes.
• 6+ years of experience translating client and product strategy requirements into technical documentation.
• Ability to research, analyze, and explain complex technical concepts.
• Strong technical writing and verbal communication skills.
• Proficiency with MS Office or Google Docs.
• Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or a related discipline.

Key Skills

Education

Bachelor's degree