Description

Key Responsibilities

Author, edit, and maintain comprehensive technical documentation, including User Guides, System Manuals, API Documentation, and Release Notes.

Design and develop structured content using DITA authoring tools to ensure consistency and reusability across documentation sets.

Collaborate closely with engineering, product management, and customer support teams to gather technical requirements and validate content accuracy.

Manage the complete documentation lifecycle, from initial drafting and peer reviews to final publication and version control.

Translate complex architectural concepts into clear, structured layouts tailored to diverse target audiences.

Requirements & Qualifications

Experience: Minimum 5+ years of proven experience in technical writing within the IT or software development domain.

Methodology: Strong, hands-on proficiency with DITA (Darwin Information Typing Architecture) and structured, topic-based authoring.

Tools: Experience working with industry-standard DITA authoring software (such as Oxygen XML, Adobe FrameMaker, XMetal, or similar).

Technical Artifacts: Demonstrated experience documenting APIs, SDKs, or complex system architectures.

Education: Bachelor’s degree in English, Technical Communication, Computer Science, Engineering, or a related field

Key Skills

Education

Bachelor's degree