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Technical Writer

I Flow Inc

 

Charlotte, NC, USA

Posted On: 1 day ago
Experience: 3+ years
Availability: Hybrid
Openings: 1
Category: Technical Writer
Tenure: Full-time Only
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Description

Document cybersecurity strategies, incident response procedures, and communication plans within a cyber resiliency framework.

This role is on-site.

Responsibilities

  • Develop and edit documentation for cyber resiliency initiatives, including incident response plans and continuity procedures.
  • Create communication guides and templates for internal and external stakeholders to use during cyber incidents.
  • Collaborate with cybersecurity, risk, and IT teams to translate technical protocols into accessible documentation.
  • Maintain secure, version-controlled documentation repositories and review existing materials to ensure alignment with best practices.
  • Support the creation of training materials and user guides for incident response and cyber awareness.

Required Skills

  • 3+ years of technical writing experience focused on cybersecurity, risk management, or related domains.
  • Experience writing incident response plans, communication strategies, or cyber resiliency documentation.
  • Knowledge of cybersecurity frameworks such as NIST or ISO 27001.
  • Proficiency with Adobe Acrobat, Microsoft Word, Confluence, and Jira.
  • Strong understanding of process, structure, and repeatable design within a framework and control environment.
  • Ability to manage complex technical information and translate it for broad audiences.
  • Bachelor’s degree in English, Technical Writing, Communications, Cybersecurity, or a related field.

Preferred Skills

  • Experience working in regulated industries such as finance or healthcare.

Education

Any Graduate

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