Description

You will produce and maintain technical documentation to support organizational processes and user needs.

Responsibilities

• Create and update process maps, standard operating procedures, workflows, reports, checklists, forms, knowledge articles, and self-service guides.
• Edit and standardize format, clarity, style, and terminology of controlled documents to meet department standards.
• Coordinate and track the timely completion of high-quality specifications, protocols, and procedures.
• Maintain a periodic review process with document owners to ensure continued relevance and accuracy.
• Audit systems proactively to improve efficiency and end-user ease of use.

Required Skills

• 11+ years of experience in technical writing or documentation management.
• Expertise in creating process documentation, workflows, reports, checklists, and forms.
• Proven ability to synthesize complex technical information for both technical and non-technical audiences.
• Experience using content management systems to organize and manage documentation.
• Proficiency with graphics and multimedia tools to enhance technical information presentation.
• Strong ability to gather and analyze user requirements through interaction with disparate groups.
• Ability to manage individual activities and priorities in line with department goals.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate