Description

Analyze business requirements, support applications, and bridge the gap between stakeholders and technical teams through data-driven insights.

Responsibilities

• Analyze data to provide actionable insights for customers and internal teams.
• Troubleshoot and resolve incoming requests and incidents following established procedures.
• Document technical processes and business requirements clearly and concisely.
• Collaborate with business, development, and QA teams to ensure efficient task closure.
• Maintain an in-depth understanding of application functionality and supported business processes.

Required Skills

• 8+ years of experience in business analysis or related roles.
• Proficiency in SQL for data analysis and querying.
• Experience in application support and system analysis.
• Understanding of the software development lifecycle.
• Strong problem-solving skills and ability to exercise judgment using established practices.
• Effective interpersonal skills for communicating with customers and internal IT teams.
• Ability to work independently and manage assigned tasks with minimal supervision.

Preferred Skills

• Bachelor's degree or equivalent graduate education.

Key Skills

Education

Any Graduate