Description

• Design, implement, migrate, and support Microsoft Windows 365 Cloud PC solutions including Enterprise, Frontline (Dedicated and Shared), Cloud Apps, Intune, Microsoft Entra ID, Conditional Access, and Microsoft 365 services.
• The consultant will assess the existing Citrix environment, execute the migration strategy, and provide operational documentation and knowledge transfer.
• Experience: 10+ Years

Essential Job Functions:
Assessment

• Assess existing Citrix infrastructure.
• Analyze application compatibility.
• Review Active Directory and Microsoft Entra ID.
• Review identity, authentication, and MFA.
• Assess network readiness and connectivity.
• Evaluate licensing requirements.
• Identify workloads suitable for Windows 365 Enterprise, Frontline, and Cloud Apps.
• Produce assessment and migration reports.

Solution Design

• Design Windows 365 architecture.
• Design networking and connectivity.
• Design Microsoft Intune management.
• Design security baselines.
• Design Conditional Access policies.
• Design Cloud PC provisioning policies.
• Design image management strategy.
• Design disaster recovery and business continuity approach.

Implementation

• Configure Windows 365 Enterprise.
• Configure Windows 365 Frontline (Dedicated).
• Configure Windows 365 Frontline (Shared).
• Configure Windows 365 Cloud Apps.
• Configure provisioning policies.
• Configure Microsoft Intune policies.
• Configure security baselines.
• Configure Windows Update for Business.
• Configure Microsoft Defender policies.
• Configure BitLocker.
• Configure Microsoft Entra Join.
• Configure Single Sign-On.
• Configure Universal Print.
• Configure FSLogix where applicable.

Migration

• Build pilot environment.
• Migrate pilot users.
• Migrate production users.
• Validate applications.
• Perform User Acceptance Testing (UAT).
• Develop rollback plans.
• Resolve migration issues.
• Support phased deployment.

Security

• Implement Conditional Access.
• Implement Multi-Factor Authentication.
• Configure Microsoft Defender for Endpoint.
• Configure Microsoft Defender for Cloud Apps integration.
• Apply Zero Trust principles.
• Implement compliance policies.
• Configure device compliance.
• Implement Endpoint Privilege Management where applicable.

Application Management

• Package applications using Intune.
• Deploy Microsoft 365 Apps.
• Deploy Win32 applications.
• Publish Cloud Apps.
• Integrate Line-of-Business applications.
• Validate application compatibility.

Monitoring and Operations

• Monitor Cloud PC health.
• Analyze performance.
• Perform capacity planning.
• Troubleshoot user issues.
• Optimize licensing.
• Produce operational documentation.
• Develop support runbooks.
• Conduct knowledge transfer.

Qualifications:
Experience

• 7 to 12 years in End User Computing (EUC).
• Minimum 3 years with Microsoft Azure Virtual Desktop (AVD) and Windows 365.
• Experience in Citrix to Windows 365 or AVD migration projects.
• Microsoft certifications preferred.

Technical Skills - Mandatory

• Windows 365 Enterprise.
• Windows 365 Frontline.
• Windows 365 Cloud Apps.
• Azure Virtual Desktop (AVD).
• Microsoft Intune.
• Microsoft Entra ID.
• Microsoft 365.
• Microsoft Azure.
• Microsoft Defender.
• PowerShell.
• Windows 11.
• Microsoft Endpoint Manager.
• Conditional Access.
• Identity Management.
• Group Policy.
• DNS.
• DHCP.
• Active Directory.
• Networking Fundamentals.

Preferred Skills

• Citrix Virtual Apps and Desktops.
• Citrix Cloud.
• VMware Horizon.
• Microsoft Graph API.
• Azure Automation.
• Azure Monitor.
• Log Analytics.
• Microsoft Sentinel.
• ServiceNow Integration.
• Terraform.
• Azure DevOps.

Migration Experience

• Citrix Virtual Apps and Desktops.
• Azure Virtual Desktop.
• VMware Horizon.
• Remote Desktop Services.
• Application Migration.
• User Profile Migration.
• Identity Migration.
• Image Management.
• Intune Migration.

Documentation Deliverables

• Assessment Report.
• High-Level Design (HLD).
• Low-Level Design (LLD).
• Migration Runbook.
• Pilot Report.
• Test Plan.
• UAT Report.
• Security Design.
• Operations Guide.
• Knowledge Transfer Documentation.
• As-Built Documentation.

Soft Skills

• Excellent stakeholder management.
• Strong communication skills.
• Workshop facilitation.
• Technical presentation skills.
• Problem-solving ability.
• Customer engagement.
• Risk management.
• Project documentation.
• Team collaboration.

Preferred Certifications

• Microsoft Certified: Endpoint Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Azure Solutions Architect Expert.
• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft 365 Certified: Administrator Expert.
• Microsoft Certified: Security Administrator Associate.
• ITIL Foundation.

Typical Deliverables

• Windows 365 Proof of Concept.
• Citrix Assessment and Migration Plan.
• Windows 365 Enterprise Deployment.
• Windows 365 Frontline (Dedicated and Shared) Deployment.
• Windows 365 Cloud Apps Deployment.
• Security Hardening.
• Microsoft Intune Configuration.
• Pilot Migration.
• Production Rollout.
• Operations Handover.
• Support Documentation.
• Knowledge Transfer Sessions

Key Skills

Education

Not specified