Description

Manage complex, global, multi-phase functional requirements for Concur implementations.

Responsibilities

• Gather functional and business requirements from end users and process owners.
• Develop and implement process improvements for Travel & Expense workflows.
• Drive ownership of key deliverables across organization-wide stakeholders.
• Evaluate current and new process solutions to recommend system improvements.

Required Skills

• 4+ years of direct Concur experience.
• 8+ years in a consulting field with functional expert experience.
• Proven ability to resolve complex implementation issues directly with customers.
• Knowledge of software design theory and current practices.
• Experience with ERP systems.
• Strong troubleshooting and analysis skills.
• Ability to manage workflow, prioritize tasks, and meet deadlines.
• Effective communication and presentation skills for stakeholder management.
• Experience maintaining issue lists and developing resolution plans.

Preferred Skills

• Experience managing multi-phase, global implementations.

Key Skills

Education

ANY GRADUATE