Description

You will lead the technical implementation and architecture of complex NICE solutions.

Responsibilities

• Assess technical and business requirements in collaboration with the Architecture team.
• Provide technical review, direction, and recommendations specific to the NICE solution.
• Execute large-scale, complex NICE call recording and NICE IEX solution implementations and upgrades.
• Demonstrate deep knowledge of core applications architecture.

Required Skills

• 6+ years of NICE experience.
• 3+ years of team project leadership in a solution architect, technical lead, or similar role.
• 3+ years of working knowledge with SQL Server Management Studio.
• Working knowledge of TOAD SQL.
• Strong understanding of NICE Data model and Data Architecture.
• Experience with call recording technology, phone switches (PBXs), and call routing.
• Proven experience in project implementation.

Key Skills

Education

Any Graduate