Description

You will lead the technical implementation and architecture of complex NICE solutions.

This role is on-site.

Responsibilities

• Lead technical implementation and architecture for NICE solutions.
• Assess technical and business requirements with the Architecture team.
• Provide technical review, direction, and recommendations for NICE solutions.
• Execute large-scale NICE call recording and NICE IEX implementations and upgrades.

Required Skills

• 6+ years of NICE experience.
• 3+ years of team project leadership in solution architect or technical lead roles.
• 3+ years of working knowledge with SQL Server Management Studio.
• Working knowledge of TOAD SQL.
• Strong understanding of NICE Data model and Data Architecture.
• Experience with call recording technology, phone switches (PBXs), and call routing.
• Proven experience in project implementation.

Preferred Skills

• Deep knowledge of core applications architecture.

Key Skills

Education

Any Graduate