Description

You will support a large infrastructure technology program within a Program Management Office (PMO) consisting of over 20 workstreams.

Responsibilities

• Administer the Project Change Control process by reviewing, challenging, and processing change requests through to closure.
• Manage Project Data Quality Processes to ensure all project data remains current and adheres to Program Reporting Governance.
• Produce and update milestone charts, metrics, and status reports using Azure Boards (ADO), MS Excel, and MS PowerPoint.
• Maintain project documentation and configuration management, including tracking deliverables and handling meeting minutes.
• Provide training and guidance on Program Management processes, tools, and standards to the project team.
• Track and chase the resolution of project issues, risks, and actions, escalating roadblocks to the Program Manager as needed.

Required Skills

• 7+ years of project management experience.
• Proven Agile project management experience using Jira or Azure Boards (ADO).
• Advanced proficiency in MS Excel (advanced functions) and MS PowerPoint.
• Strong working knowledge of MS Office Suite, including SharePoint and Teams.
• Experience applying corporate project management standards, IT controls, and regulatory requirements.
• Ability to navigate matrixed environments and communicate complex issues to stakeholders at all levels.
• Strong analytical and problem-solving skills to simplify complex information.
• Ability to manage multiple priorities and meet strict deadlines within a PMO structure.

Preferred Skills

• Experience working within a Program Management Office (PMO).
• Experience in a large financial services firm or highly regulated industry.
• Hands-on experience with ServiceNow.

Key Skills

Education

Any Graduate