Description

Key Responsibilities:

Technology Leadership:

• Manage and support enterprise payment applications and integrations.

• Lead a Global 24x7 Operation; manage distributed teams supporting critical systems around the clock. Participate in leadership escalation and on-call rotations to support major incidents, critical production events, and operational continuity.

• Provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs.

• Oversee application releases, change management, production implementations, and disaster recovery testing.

• Establish monitoring, observability, and proactive issue detection capabilities.

• Develop automation solutions to improve operational efficiency and reduce manual intervention.

• Ensure compliance with enterprise architecture, security, audit, and regulatory requirements.

Stakeholder Management:

• Act as primary liaison between business stakeholders, payment operations, vendors, and technology teams.

• Communicate application health, risks, incidents, and strategic initiatives to senior leadership.

• Collaborate with external payment networks, vendors, and clearing organizations.

Required Technical Skills:

Core Technologies

• Java / J2EE

• UNIX / Linux

• Oracle SQL and DB2

• IBM MQ

• NDM / Connect: Direct

• Web Services (SOAP/REST APIs)

• CA7 Scheduling

• Elastic Search

• OBIEE / Oracle Analytics Server (OAS)

Modern Payment Platform Technologies:

• Java-based microservices

• OpenShift Container Platform (OCP)

• MongoDB

• Kafka

• IBM MQ

Monitoring and Operational Support:

• Application monitoring and alerting tools

• Log analysis and observability platforms

• Performance tuning and capacity planning

• Incident, problem, and change management processes

Preferred Experience:

Vendor Products

Strong preference for candidates with hands-on experience supporting one or more of the following:

• Finastra Global PAYplus (GPP)

• IBM Financial Transaction Manager (FTM)

• IBM Integration Bus (IIB) / App Connect Enterprise (ACE)

Key Skills

Education

Any Graduate