Description

You will manage the administration and architecture of digital fax systems.

Responsibilities

• Administer and maintain digital fax systems, including operational features and standards.
• Manage service and support contracts, service level agreements, and performance monitoring.
• Analyze data to make decisions regarding system architecture, deployments, and disaster recovery.
• Oversee data collection and develop usage, trend, and cost analysis reports.
• Implement strategic and tactical plans while coordinating with external vendors and professional services to optimize solutions.

Required Skills

• 8+ years of experience in telecommunications or digital fax system administration.
• Expertise in digital fax system architecture, including change management and performance optimization.
• Experience with incident support, automation, and ensuring systems availability.
• Proven ability in managing service level agreements and support contracts.
• Skill in developing usage, trend, and cost analysis reports for departmental use.
• Ability to manage disaster recovery and system deployment strategies.
• Experience working with external vendors to resolve issues or implement upgrades.
• Bachelor's degree or any graduate level education.

Key Skills

Education

Any Graduate