Description

Manage and maintain enterprise telephony and unified communications systems. Administer Cisco Unified Communications Manager (CUCM) environments and support Microsoft Teams communication services. Ensure network connectivity and telephony service stability.

Responsibilities

• Administer Cisco Unified Communications Manager (CUCM) environments.
• Manage VoIP and telephony infrastructure, specifically using Avaya systems.
• Support and configure Microsoft Teams communication services.
• Maintain network connectivity and telephony service stability.

Required Skills

• 2+ years of experience with Cisco Unified Communications Manager (CUCM).
• 2+ years of experience with VoIP and telephony, specifically Avaya.
• 3+ years of experience with Microsoft Teams and Cisco Unified Communications.
• CCNA or CCNP certification.
• CompTIA Network+ certification.
• ITIL Foundation certification.
• Microsoft 365 certification.
• Strong written and verbal communication skills.
• 4-year technical degree or equivalent professional experience.

Key Skills

Education

Any Graduate