Description

You will provide technical support to diagnose and resolve incidents in TIBCO-integrated Java applications.

Responsibilities

• Diagnose and resolve technical incidents within TIBCO-integrated Java applications.
• Monitor system health, message queues, and data flows using TIBCO Hawk or custom dashboards.
• Conduct root cause analysis on failed processes, including blocked message flows in TIBCO EMS or Java heap memory errors.
• Create knowledge base articles and troubleshooting guides for recurring issues.
• Lead critical incident conference calls and manage on-call rotations for high-severity issues.

Required Skills

• 7+ years of professional experience.
• Proficiency in TIBCO Suite.
• Knowledge of SQL for data reconciliation.
• Experience with Unix/Linux shell scripting for automation and monitoring.
• Understanding of SOAP/REST web services.
• Ability to provide technical guidance to junior staff.

Key Skills

Education

Any Graduate