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Crescens Inc Logo
Training and Support Specialist

Crescens Inc

 

Raleigh, NC, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Support Specialist
Tenure: No Preference/Any
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Description

You will design and deliver training content to support organizational initiatives and business units.

Responsibilities

  • Create instructional content, job aids, tips, and templates for employee learning.
  • Develop curriculum and training materials tailored for adult learners.
  • Facilitate live virtual meetings and in-person training events.
  • Research and document technical processes to maintain up-to-date resources.
  • Collaborate with subject matter experts to build effective learning modules.

Required Skills

  • 5+ years of experience in curriculum design and training material development.
  • Proven expertise in instructional design and adult learning principles.
  • Proficiency with Adobe Articulate 360.
  • Strong technical writing and content development skills.
  • Knowledge of the NC Medicaid Program.
  • Experience managing classroom and online presentations.
  • Advanced communication, presentation, and collaboration skills.
  • Proficiency with Microsoft products.
  • Ability to meet strict timelines and maintain professional responsiveness.

Preferred Skills

  • Experience with Adobe Articulate Storyline, Rise, Camtasia, and Webex.
  • Experience with SharePoint page administration, MS Teams, training videos, microlearning, and voiceover tools.

Education

Any Graduate

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