Description

This role focuses on developing and delivering technical training for critical operational systems.

Responsibilities

• Develop training materials including presentations, manuals, videos, and CBT resources.
• Acquire deep knowledge of HASTUS to support ongoing operational training.
• Assess training program effectiveness using metrics and feedback.
• Collaborate with SMEs, Digital Modernization teams, and HR/Payroll to align training goals.
• Deliver training aligned with the migration timelines for Bus and Rail divisions.

Required Skills

• Minimum 10 years in technical training content development and delivery.
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• At least 2 years of experience with Trapeze and/or HASTUS systems.
• Proven ability to create training content for key systems like HASTUS and Trapeze.
• Excellent communication, presentation, and facilitation abilities.
• Ability to identify and resolve training-related issues effectively.

Key Skills

Education

Bachelor's degree