Description

You will oversee new hire, progression, and enhancement training programs to ensure speed to proficiency and program performance.

This role is on-site.

Responsibilities

• Supervise and observe training delivery, nesting leads, and support resources in class and on the floor.
• Coach trainers and learners on technical and soft skills to meet performance metrics.
• Analyze KPI performance for training waves and create action plans for improvement.
• Develop, facilitate, and revise training materials and documents for blended learning environments.
• Manage the full new hire training lifecycle, including transmission and nesting phases.

Required Skills

• 3-5 years of experience as a training supervisor or associate manager.
• Bachelor’s degree in any field.
• Proficiency in Microsoft Office applications: Excel, PowerPoint, Word, and Outlook.
• Strong English verbal and written communication skills.
• Ability to work shifting or graveyard schedules.
• Demonstrated leadership and ability to resolve issues proactively.
• Experience in developing process improvements and strategic solutions.

Preferred Skills

• Bachelor's degree with a major in Education or Communication.

Key Skills

Education

Bachelor’s Degree