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Resource Logistics Inc Logo
Triage Software Engineer

Resource Logistics Inc

 

Houston, TX, USA

Posted On: 3 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Triage Software Engineer
Tenure: No Preference/Any
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Description

You own the initial analysis and triage of defects to determine root causes before assignment to development teams.

This role is on-site.

Responsibilities

  • Analyze defects to distinguish between environmental, setup, IVI, and server-side issues.
  • Route defects to the correct queues, including HU, Server, Tier 1, or Tier 2.
  • Monitor defect dashboards and lead triage calls to drive issues toward resolution.
  • Create dashboards and reports for management and stakeholders.
  • Collaborate with Product Owners, Evaluation, and Development teams to clarify and track defects.

Required Skills

  • 5+ years of experience in software engineering.
  • Experience in the Automotive Infotainment domain with embedded software development in C, C++, and Linux.
  • Proficiency with JIRA, Confluence, and log analysis tools.
  • Knowledge of high-level system architecture, including software design, sequence diagrams, APIs, and HTTP error codes.
  • Competency with Linux commands, utilities, and basic Python scripting.
  • Experience working within Agile and Scrum methodologies.
  • Ability to identify and evaluate issues at the code level.

Preferred Skills

  • Experience designing, developing, and debugging software in a real-time embedded environment.
  • Knowledge of reading DLT logs, using DLT-Viewer, and applying filters.

Education

Any Graduate

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