Description

Manage and maintain TSYS production environments and critical system workflows to ensure operational stability.

This role is on-site.

Responsibilities

• Monitor and support TSYS systems to maintain uptime and performance.
• Handle mainframe file processing and management tasks.
• Troubleshoot issues involving APIs and MQ messaging.
• Manage incident lifecycles and service requests using ServiceNow.

Required Skills

• 5+ years of experience in production support roles.
• Hands-on experience with TSYS systems.
• Proficiency in mainframe file handling.
• Experience working with APIs and MQ.
• Direct experience using ServiceNow for incident management.
• Working knowledge of databases.
• Strong troubleshooting and problem-solving skills.

Preferred Skills

• University degree in any field.

Key Skills

Education

ANY GRADUATE