Description

Job Description

The role focuses on validating mobile-first customer journeys for mortgage onboarding and digitized service requests, as well as the back-office workflows used by 

Business teams. The UAT Tester will coordinate with Product Owners, Business SMEs, UI/UX Designer, and Development Team to ensure releases meet business acceptance criteria, regulatory and security standards, and deliver a seamless Arabic/English customer experience. 

Qualifications & Experience (Required):  

• 5–7+ years of hands-on experience in Functional and UI/UX testing for Mobile Apps (iOS & Android) including bilingual (Arabic/English) and RTL/LTR support. 

• Minimum 4 years in Banking and Financial Services (BFSI). 

• Practical experience testing Mobile & Internet Banking (e.g., FAB apps/portals) and at least one mortgage or lending journey. 

• Exposure to Agile projects with solid self‑management and stakeholder communication skills. 

• Proficiency with HP ALM and Jira for test management and defect tracking. 

• Advanced skills in MS Office (Excel, Word) for test documentation and reporting 

Nice to Have (Preferred):  

• Prior experience with Core Banking systems such as Temenos T24 and Card systems such as FirstVision. 

• Experience with CRM/BPM and core‑banking integrations; exposure to Microsoft Dynamics 365, Camunda, or similar platforms. 

• Background in testing enterprise integrations (APIs, middleware), notifications (SMS/Push/Email), and Document Management. 

• Familiarity with accessibility standards and bilingual/RTL testing best practices. 

• ISTQB certification or equivalent

Key Skills

Education

Any Graduate