Description

JOB DESCRIPTION:

Usability testing:

○ Plan and run usability tests for web apps and Boston.gov pages (e.g. AI Search, Boston.gov/Permitting).

○ Synthesize findings into recommendations and design updates.

● UI design and prototyping:

○ Translate requirements into high-fidelity, accessible prototypes in Figma. Work may range from rapid wireframing to production-ready UI for apps

○ Review and advise on UX/UI work being led by other teams

● Design system contributions:

○ Document components and contribute new patterns to the Boston Design System

● Collaboration:

○ Synthesize data and research to guide decisions and translate findings into accessible, intuitive UI

○ Use risks, opportunities, and constraints in technology, systems and policy to shape design

○ Effectively plan and run design sessions that include senior leaders and stakeholders

● Experience: 3-4 years of experience in digital product and service design

● Public sector: Experience in government or similar organizational environments

● Technical expertise: Expert in Figma, agile workflows, and WCAG accessibility standards, proficient in Miro and other digital collaboration tools

● Skills: Strong facilitator, systems thinker, and ability to advocate for user-centered design in complex organizations

Key Skills

Education

Any Graduate