Description

You will design and test accessible digital products for city services and internal tools.

This role is on-site.

Responsibilities

• Plan and conduct usability tests for web applications, synthesizing findings into actionable design recommendations.
• Create high-fidelity, WCAG-compliant prototypes in Figma, ranging from rapid wireframes to production-ready interfaces.
• Document components and contribute new patterns to the Boston Design System.
• Facilitate design sessions with senior leaders and stakeholders to align on user needs and technical constraints.

Required Skills

• 3-4 years of experience in digital product and service design.
• Expert proficiency in Figma for UI design and prototyping.
• Deep understanding of WCAG accessibility standards and inclusive design practices.
• Experience working within Agile workflows.
• Proficiency with Miro and other digital collaboration tools.
• Strong facilitation skills for leading design sessions with complex stakeholder groups.
• Systems thinking ability to navigate technology, policy, and organizational constraints.
• Experience in government or similar public sector environments.

Key Skills

Education

Any Graduate