Description

Key Responsibilities:

·         Understand user needs, behaviors and preferences to create intuitive interactions

·         Map the user journey throughout their interactions with the organization

·         Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.

·         Structure information in a logical and intuitive manner

·         Manage translators and localization specialists

·         Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience

·         Integrate Accessibility and Universal Design principles into the design process

·         Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions

·         Prioritize user needs and advocate for design craft excellence

·         Leverage systems design processes to solve design challenges holistically

Skills Required:

·         UI/UX DESIGN

Experience Required:

·         Designer 3 Exp.: 3-5+ years

Additional Experience HIGHLY Preferred:

·         Experience leading design within Lean/Agile product teams.

·         Proven ability to influence stakeholders, drive consensus, and communicate design rationale at senior levels.

·         Specialized expertise (e.g., in-vehicle, mobile, business design, motion, API-driven systems).

·         Demonstrated ability to mentor, coach, and build design talent.

·         Track record of introducing innovative design methods and advancing organizational design maturity. Should know how to leverage AI technologies

Key Skills

Education

Not specified