Description

Key Responsibilities:

• Collaborate with Business Analysts and content stakeholders to gather and translate requirements into user-centered designs and functional UI deliverables.

• Proactively participate in core team forums, providing regular updates and insights into work progress.

• Take ownership of end-to-end design alignment, ensuring seamless integration with other functional areas.

• Demonstrate leadership and cross-functional ownership, contributing to areas overlapping content or requirement clarification.

• Translate UI/UX designs into intuitive and user-friendly UI/UX designs, responsive web interfaces adhering to project goals and timelines.

• Work closely with technical leaders to ensure design solutions are feasible and meet technical requirements

• Provide guidance and mentorship to junior team members, as needed

• Experience with front-end development frameworks and technologies (e.g., React, Angular, Vue.js)

• Knowledge of accessibility guidelines and best practices for inclusive design.

• Implement and maintain tracking tools (e.g., Google Analytics 4, Tag Manager, Hotjar, or Mixpanel) to measure website traffic and user engagement.

• Analyze performance metrics such as bounce rates, conversion funnels, and session times to inform UX improvements.

• Generate periodic reports and insights to guide user engagement & retention improvements, conversion rate optimization, website speed,accessibility and SEO scores.

• Generate Insights from analytics that lead to measurable UX or Business Impact.

• Conduct A/B testing to validate design and content decisions.

Performance Expectations:

• Consistently demonstrate proactive engagement and accountability in team coordination activities

• Provide timely and transparent updates on task progress and dependencies

• Take initiative to resolve design-related issues and dependencies, minimizing reliance on external guidance

• Embody a growth mindset, seeking opportunities to expand skills and contribute to the team's succes

Requirements:

• 5+ years of experience in UI/UX design, with a strong portfolio showcasing expertise in user-centered design principles

• Experience with CMS platforms, Version control, data visualization and dashboarding.

• Strong collaboration and communication skills, with experience working with cross-functional teams and Business Teams

• Proficiency in design tools, such as Canva, Sketch, Figma, Adobe XD, or similar

• Strong proficiency in HTML5, CSS3, JavaScript (React, Vue, or similar framework).

• Knowledge of analytics tools (Google Analytics, Tag Manager, Data Studio).

• Understanding of SEO principles and accessibility standards (WCAG).

• Experience with Agile development methodologies and version control systems (e.g., GitHub).

• Excellent problem-solving, communication, and documentation skills.

• Bachelor’s degree in design, Human-Computer Interaction, or a related field

Key Skills

Education

Bachelor's degree