Description

You design, deploy, and maintain unified communications infrastructure, ensuring scalability, security, and performance across VoIP, video conferencing, and collaboration tools.

This role is on-site.

Responsibilities

• Design and plan unified communications solutions tailored to organizational needs.
• Deploy and configure VoIP, video conferencing, instant messaging, and collaboration platforms.
• Monitor system health, troubleshoot issues, and perform regular updates and patches.
• Integrate communications systems with network infrastructure, Active Directory, and cloud services.
• Implement security measures and write standards to protect communication channels and ensure compliance.

Required Skills

• 6-15 years of experience in unified communications or voice & video engineering.
• Expertise in VoIP, SIP, and RTP protocols.
• Strong knowledge of Active Directory integration and identity/access management.
• Experience with firewall and VPN implementation.
• Proficiency in Confluence for documentation and standards.
• Ability to write and enforce security standards.

Preferred Skills

• Experience with Salesforce Service Cloud.
• Familiarity with IT Infrastructure management.

Key Skills

Education

Any Graduate