Description

You will manage and support production environments using Unix, SQL, and batch scheduling tools, designing technical solutions for complex operational issues.

This role is on-site.

Responsibilities

• Monitor system health using tools like Netcool, AppDynamics, or Splunk.
• Manage batch jobs and workflows using Autosys or command line schedulers.
• Analyze problem statements and design technical solutions for production issues.
• Collaborate with IT stakeholders and business partners to ensure operational stability.
• Utilize ITIL frameworks to manage incident and service requests.

Required Skills

• 7+ years of professional experience in production support or similar roles.
• Hands-on experience with UNIX and SQL.
• Proficiency with ServiceNow, Confluence, and JIRA.
• Experience with batch scheduling tools such as Autosys.
• Competency in MS Office products.
• Knowledge of monitoring solutions like Netcool, AppDynamics, or Splunk.
• Solid working knowledge of ITIL processes.

Preferred Skills

• Knowledge of Azure cloud environments.
• Experience with automation tools such as Automation Anywhere or IPcenter.

Key Skills

Education

Any Graduate