Description

Manage US-based account operations, client relationships, and end-to-end account management processes including onboarding, maintenance, and issue resolution.

Responsibilities

• Oversee daily account activities and ensure service level agreements are met.
• Handle client inquiries and resolve account-related issues promptly.
• Prepare and maintain accurate account records and documentation.
• Collaborate with internal teams to streamline account workflows.

Required Skills

• 2+ years of experience in account management or related field.
• Strong understanding of US market requirements and standards.
• Proficiency in account management tools and CRM systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple accounts simultaneously.
• Attention to detail and accuracy in documentation.
• Problem-solving skills for client issue resolution.

Preferred Skills

• Experience with US tax or regulatory compliance basics.
• Familiarity with financial account structures.

Key Skills

Education

ANY GRADUATE