Description

You design and execute content strategies for web and mobile applications to support user needs and business goals.

This role is remote.

Responsibilities

• Design and create digital content strategies for websites and mobile applications.
• Tailor customer experiences in both Spanish and English through original content design.
• Perform quality control on vendor-translated content to ensure linguistic accuracy.
• Develop best practices for digital customer journeys.
• Collaborate with product management and UX partners to deliver cohesive user experiences.

Required Skills

• 10+ years of professional experience in UX writing, content strategy, or content design for digital products.
• Bilingual fluency in Spanish and English.
• Proficiency with UI design tools such as Figma, Sketch, or InVision.
• Experience working with enterprise design systems or component libraries.
• Experience operating within Agile processes using Jira and Confluence.
• Bachelor's degree in English, Journalism, Marketing, or a related field.

Preferred Skills

• Knowledge of the banking industry.
• Experience working within highly regulated industries.

Key Skills

Education

Bachelor's degree