Description

• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader

Educational Qualifications

• Bachelor's degree in Design or a related field
• 8+ years of experience in UX/design

Industry Experience

• Experience in designing for the healthcare industry is highly desired
• Proven experience working in enterprise and complex environments

Technical Expertise

• Strong understanding of Agile and Lean UX methodologies
• Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
• Ability to create concepts using sketching, brainstorming, and other generative techniques
• Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
• Strong visual communication and storytelling skills

Business Acumen

• Ability to connect industry trends to internal strategy and recommend actionable insights
• Solid understanding of design thinking principles and their business value
• Systems thinking mindset, with the ability to understand how components interact within larger organizational and technical systems

Key Skills

Education

Bachelor's degree