Description

About the Job
Our client, follows a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at company drive projects within their UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user-centered development.


As a UX Program Manager, you will combine program management skills with a passion for user experience to help your team execute smoothly. Your main goal is to support the UX Design team, ensuring they can focus on delivering their best work. You’ll harmonize the work of UX Design, Research, and Content Design teams while also working closely with cross-functional partners to drive UX team objectives.

Responsibilities
Drive end-to-end delivery for UX Design priorities, including project tracking, workback scheduling and governance, and roadmap updates.
Partner with pillar leads to execute on deliverables, ensuring accuracy, timeliness, and adherence to top-down directives.
Adapt quickly to changing business needs, moving between different operational focus areas as required by client leadership.
Communicate program and UX updates clearly to stakeholders and route information efficiently.
Collaborate with senior partners to achieve the organization’s OKRs Identify process inefficiencies in your rotation areas and propose lightweight, scalable solutions.
Establish and refine processes to promote velocity and ensure compliance with the team and company's policies and goals Work in an agile environment, collaborating and strategizing with UX Designers, Content Designers, Researchers, fellow Program Managers and PMs on UX Design programs Drive cross-functional alignment and collaborate with partners to ensure UX Design assets meet standards and requirements for development

Minimum Qualifications
Bachelor’s degree or equivalent practical experience.
6-8 years of experience in UX or design program management Experience with UX Design principles and delivering end-to-end UX programs Ability to communicate complex concepts clearly across different audiences and varying levels of the organization Ability to influence without authority and navigate complex organizations Excellent analytical and problem-solving skills Excellent communication skills with the ability to translate complex data into clear, actionable insights Preferred Qualifications Passion for supporting UX teams with the customer always in mind.
Flexibility and resilience in a fast-paced, changing environment.
Adaptable to shifting priorities and comfortable executing swiftly on leadership directives Excellent executive communication with written / visual presentation skills, combining persuasive storytelling with attention to detail Comfortable navigating ambiguity

Key Skills

Education

Any Graduate