Description

Lead user research efforts to inform design decisions and improve product usability across web and mobile applications.

This role is on-site.

Responsibilities

• Develop and execute research plans for major strategic initiatives and complex products.
• Conduct usability tests, card sorts, surveys, focus groups, interviews, and task analysis.
• Analyze and communicate research findings to development teams, product owners, and stakeholders.
• Provide actionable input for user interface design based on research results.
• Mentor UX team members in research practices and contribute to the establishment of UCD processes.

Required Skills

• 5+ years of experience in user experience research.
• Proficiency with UX research tools, methodologies, and metrics.
• Experience conducting field research and crowdsourcing user learnings.
• Ability to evaluate product requirements and functional areas through research analysis.
• Experience working within an agile software development process.
• Bachelor’s Degree.
• Ability to act as an internal consultant for Product Management and Development teams.

Key Skills

Education

Bachelor’s Degree