Description

You will own the development of research and insights for a scrum product team to drive how the organization understands and designs for store employees.

Responsibilities

• Plan, design, and lead end-to-end research studies, including exploratory, formative, and evaluative research.
• Partner with designers, developers, product managers, and senior leadership to enable informed decision-making.
• Conduct research using a wide range of qualitative and quantitative methods.
• Synthesize findings into actionable insights, frameworks, use cases, and design recommendations.
• Frame key research questions and create comprehensive plans to address them.

Required Skills

• 3-5 years of experience as a UX researcher.
• Expertise in end-to-end research processes.
• Experience with heavy evaluative work, including usability testing, rapid iterative testing, and concept testing.
• Experience conducting generative work such as interviews.
• Experience leading research on mobile applications and websites serving multiple user roles.
• Proficiency in Figma, Sketch, InVision, DSM, Zeppelin, Adobe XD, or Creative Suite.
• Strong understanding of wireframes, storyboards, user flows, process flows, and site maps.
• Solid grasp of user-centered design (UCD), heuristic analysis, and accessibility concerns.
• Ability to package insights into assets for cross-functional stakeholders.

Preferred Skills

• Experience working within Scrum teams and conducting research during 2-week sprint cycles.

Key Skills

Education

ANY GRADUATE