You will design end-to-end user experiences for complex digital products using human-centered design principles.
Responsibilities
Create low-fidelity wireframes, prototypes, flow diagrams, and journey maps to communicate solutions and gain stakeholder alignment.
Collaborate with product management, engineering, and marketing to define pragmatic solutions and provide user-centered requirements during Epic and Feature definition.
Identify and drive user research opportunities, assisting researchers in conducting evaluations and incorporating feedback into design iterations.
Maintain and promote design guidelines and standards through the implementation of the customer's design system.
Present and defend design concepts to peers and executive-level stakeholders to set strategic paths forward.
Required Skills
5+ years of relevant experience in digital product design.
Proficiency with dedicated design tools, preferably Figma.
Demonstrable experience using user research to inform and validate design decisions.
Expertise in creating user flows, journey maps, service blueprints, and personas.
Experience conducting competitive analysis and summarizing research findings with actionable recommendations.
Ability to recognize patterns and strategic opportunities across multiple products and experiences.
Proven skill in facilitating workshops with business and product stakeholders.