Description
You will craft conversational, intuitive content for digital web, mobile, and front-line employee experiences across P&C insurance lines.
This role is on-site.
Responsibilities
- Write and edit content for acquisition and servicing digital experiences, including Auto, Home, and Umbrella products.
- Provide navigational cues and intuitive instructions to guide users through applications and websites.
- Manage content within approved Excel framework artifacts in a queue-based environment.
- Collaborate with project managers to meet daily goals tracked in project management software.
- Incorporate feedback from stakeholders and editorial teams into final copy artifacts prior to development handoff.
Required Skills
- Minimum 3 years of relevant experience in UX copywriting.
- Minimum 2 years of experience collaborating cross-functionally with Designers and Product Managers.
- Hands-on experience using Figma for design collaboration.
- Proficiency in Excel for managing content frameworks.
- Hands-on experience using Rally or Jira for project tracking.
- Strong proficiency in UX and Web Content Writing.
- Ability to apply brand documentation to maintain consistent tone and voice.
Preferred Skills
- Experience working within defined project management workflows and deadlines.