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Charlotte, NC, USA
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Responsibilities
Leads design activities to create industry-leading experiences for our clients, teammates and the business
Oversees medium-to-large projects
Owns and tailors deliverables that balance product requirements, platform constraints, and stakeholder needs to deliver intuitive and effective design solutions
Translates complex business requirements and functional specifications into design roadmaps
Designs information architecture, user interface, and interaction of services and experiences
Contributes to and ensures designs are in line with our design system and industry best practices
Creates process and user flows, wireframes, journey maps, and interaction models, etc. resulting in low-to-high fidelity prototypes
Develops and maintains detailed user interface specifications for development
Collaborates with product managers, developers, and other stakeholders to ensure the successful implementation of designs
Works closely with the development team to ensure that designs are accurately implemented
Evaluates new software, tools and technologies and assist in implementation of new tools
Mentors junior designers and contribute to the growth and development of the team
Advocates for user-centered design and champion user experience
Stays up to date with industry trends and advancements and share knowledge and insights
Participates in and/or conduct observational and usability research
Participates in SAFe Agile ceremonies such as stand-ups, Inspect & Adapt, PI Planning, and retrospectives
Works with XD Accessibility Analysts to ensure designs meet our minimum requirements for accessible interface design
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Requirements:
Experience with internally-facing applications, Figma Make experience
Bachelor's degree in relevant field and six (6) years relevant experience with experience design
Or High School Diploma or GED and ten (10) years of related post-secondary education and/or equivalent work experience with experience design
Experience using design tools such as Figma, Sketch, Adobe, etc
Preferences
Experience designing in insurance, financial, or highly-regulated verticals
Bachelor's degree
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