Description

You will manage Veeva RIM administration and provide technical support for regulatory submission systems.

Responsibilities

• Administer Veeva RIM environments and maintain system integrity.
• Handle L1/L2 support requests and manage tickets using tools like ServiceNow.
• Manage SharePoint administration and publishing systems such as DocuBridge.
• Support users accessing environments via Citrix and Virtual Desktops.
• Utilize eCTD viewers including Insight 4 Viewing to assist with regulatory processes.

Required Skills

• 5+ years of experience in Veeva RIM administration.
• Experience with L1/L2 support and ticket management workflows.
• Proficiency with ServiceNow or similar ticketing tools.
• Hands-on SharePoint administration experience.
• Experience with publishing systems like DocuBridge.
• Competency with eCTD viewers such as Insight 4 Viewing.
• Experience managing Citrix and Virtual Desktop environments.
• Strong written and verbal communication skills.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate