Description

You will manage the operational oversight of the Veeva CRM platform, drive business requirement analysis, and ensure long-term scalability of integrations.

This role is remote.

Responsibilities

• Gather, author, and analyze business requirements, industry data, KPIs, and key metrics.
• Partner with solution architects and stakeholders to design scalable systems.
• Author user acceptance test scripts, facilitate UAT, and perform quality assurance validation.
• Manage daily project activities, including schedule, scope, change orders, and weekly status reporting.
• Perform day-to-day operational oversight of the platform and resolve integration issues.

Required Skills

• 9+ years of overall IT experience.
• 5+ years of Veeva CRM Administration experience.
• Hands-on experience with Veeva CRM applications.
• Strong knowledge of ITIL support processes.
• Proven analytical and problem-solving skills.
• Ability to document design processes and use data visualization techniques.
• Excellent verbal and written communication skills for stakeholder influence.
• Masters in Computer Science.

Preferred Skills

• Veeva CRM Administration certification.

Key Skills

Education

Masters in computer science