You will provide hands-on production support for Veeva systems within the life sciences domain.
Responsibilities
- Manage incident, change, and quality management processes to improve project workflows.
- Gather, analyze, and document business requirements into SRS, functional, and technical specifications.
- Identify design or coding improvements and implement necessary changes.
- Interact with business clients to understand processes and translate requirements into technical implementations.
Required Skills
- 5+ years of experience in production support roles.
- Hands-on experience with Veeva systems.
- Proficiency in MySQL.
- Proficiency in JavaScript.
- Experience with Incident Management.
- Experience with Change Management.
- Experience with Quality Management.
- Ability to work within the Life Science domain or Life Science Hub (LSH).
- Any Graduate degree.