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Vendor Performance Excellence Manager

Techgene

 

Cincinnati, OH, USA

Posted On: 3 days ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: IT Vendor Specialist
Tenure: Contract - Corp-to-Corp
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Description

Own oversight of contractual compliance and value leakage elimination within a global technology ecosystem.

This role is on-site.

Responsibilities

  • Interpret contracts to identify optimization opportunities and implement process changes with internal stakeholders.
  • Analyze vendor performance to detect inefficiencies, missed deliverables, and areas for waste elimination.
  • Conduct forensic analysis on vendor invoicing to identify anomalies and budget discrepancies.
  • Lead weekly, monthly, and quarterly strategic vendor performance reviews.
  • Manage risks associated with missing contractual services and implement mitigation measures.

Required Skills

  • 10+ years of experience in technology services or Managed Services Vendor Management.
  • Proven experience in contract interpretation and risk management.
  • Expertise in data analysis, including budget and spend forensic analysis.
  • Ability to interpret KPIs and SLAs and execute performance penalties.
  • Experience applying lean methodologies to drive efficiency gains.
  • Strong analytical and problem-solving skills with a focus on uncovering underperformance.
  • Ability to influence and coordinate efforts across teams without direct reporting authority.
  • Basic understanding of technology terminology, processes, and systems.

Preferred Skills

  • Lean Green Belt or higher certification from an accredited organization.
  • ITIL certification.

Education

Bachelor's degree

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