Description

Own the lifecycle of VMware ESXi and comparable virtualization platforms across multiple hardware environments. Manage service requests, incidents, and planned maintenance including system upgrades, patch management, and hardware refreshes. Resolve infrastructure incidents and production-impacting issues while adhering to SLAs.

Responsibilities

• Administer and support VMware ESXi and virtualization platforms in enterprise environments.
• Manage assigned service requests and incidents to ensure adherence to SLAs.
• Execute planned maintenance activities including system upgrades, software updates, and patch management.
• Respond to system alerts and resolve infrastructure incidents, including NSX firewall rule modifications.
• Provide operational support for Linux and/or Windows operating systems.

Required Skills

• 5+ years of hands-on experience administering Linux and/or Windows OS in enterprise settings.
• Proven experience with VMware virtualization and hyperconverged platforms.
• Strong knowledge of infrastructure protocols: SMTP, SNMP, SSL, SSH, and DNS.
• Ability to implement basic network virtualization tasks and manage NSX firewall rules.
• Understanding of high-availability architectures, clustering, and fault-tolerant system design.
• Experience supporting Active Directory and Exchange in large-scale environments.
• Familiarity with enterprise monitoring tools for alerting and data protection.

Key Skills

Education

Any Gradute