Description

Lead the Voice of the Customer engineering team to deliver technical strategy, product management, and application modernization.

This role is on-site.

Responsibilities

• Manage, coach, and develop individual contributors and junior managers, overseeing their career growth and performance.
• Drive technical strategy and application modernization while ensuring adherence to platform architecture and non-functional requirements.
• Act as the technical representative in cross-team planning and collaborate with Product Managers to influence roadmap priorities.
• Identify and resolve technology roadblocks across code, build, and deployment stages while managing the software development lifecycle and security standards.
• Allocate people and financial resources, including direct interaction with third-party vendors and service providers.

Required Skills

• 4+ years of software engineering experience.
• 2+ years of leadership experience in an Agile environment.
• Experience managing software development cycles and security standards.
• Ability to mitigate technology and enterprise risk.
• Strong background in Agile and DevOps practices.
• Proven ability to manage people and financial resources.
• Strong background in software engineering and team leadership.

Preferred Skills

• 3+ years of survey management strategy using Medallia, Qualtrics, SurveyMonkey, or Salesforce Surveys.
• 3+ years of vendor management and negotiation with SaaS-based suppliers.
• 1+ year of experience with marketing platforms such as Salesforce Marketing Cloud, Adobe, or SDL.

Key Skills

Education

Any Graduate