Description

You will provide hands-on support for vulnerability management and patching product sets within a large organization.

Responsibilities

• Execute monthly patching cycles aligned with MS Patch Tuesday for Microsoft products and applications.
• Manage and deliver out-of-band patches in coordination with third parties and internal teams.
• Monitor vulnerability scans, investigate failures, and correct scanning issues.
• Identify assets affected by critical or exploited vulnerabilities using Rapid7 IVM and MS TVM.
• Perform root cause analysis on alerts and incidents to implement "Fix Once" solutions.
• Collaborate with Security and IT towers to resolve technical problems and deliver patching metrics.

Required Skills

• 5+ years of experience in troubleshooting issues within large-scale environments.
• Hands-on experience with patching tools such as SCCM, Ivanti, or Adaptiva OneSite.
• Proficiency with vulnerability management tools including Rapid7 Nexpose, InsightVM, Qualys, or Tenable.
• Working knowledge of Microsoft Defender (TVM).
• Advanced Microsoft Excel skills for analyzing vulnerability data.
• Experience designing and writing troubleshooting guides and knowledge base articles.
• Ability to convey technical information to non-technical stakeholders.
• Any Graduate degree.

Preferred Skills

• Scripting experience using PowerShell, Python, or VB Script.
• Knowledge of Windows Server administration and ServiceNow.
• Experience working with APIs at rest.

Key Skills

Education

Any Graduate