Description

You will manage the end-to-end content lifecycle for web platforms, focusing on UX-driven writing and governance.

Responsibilities

• Write and edit web content following digital standards and plain language guidelines.
• Manage content inventory, auditing, and lifecycle governance.
• Apply SEO strategies and use analytics to optimize content performance.
• Collaborate using project management tools to meet defined project-driven goals.

Required Skills

• 3+ years of full-time website content writing experience.
• Proficiency with Sitecore 10.2 or a comparable CMS.
• Expert copywriting and editing skills.
• Experience with SEO, search consoles, and content development tools.
• 1+ year of experience with Google Analytics (preferably GA4).
• 1+ year of experience using Salesforce or similar CRM platforms.
• 1+ year of experience with data dashboard software such as Power BI.
• Experience with chatbots and helpdesk services.
• Proficiency in Microsoft Office Suite, Teams, and Jira.
• Bachelor's degree in UX, Web Design, Communications, Marketing, English, or Journalism.

Key Skills

Education

Bachelors